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City of Phoenix Benefits
Welcome to Your City of Phoenix benefits! The City of Phoenix is committed to supporting the health and well-being of you and your family by offering an expansive benefits program.
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MedImpact Cybersecurity Incident
As of November 19, 2025 there have been no additional updates.
November 3, 2025
We have received information about a cybersecurity event involving a City vendor. We want to make you aware of the situation with the information we currently have available.
What Happened
MedImpact is a company that provides prescription benefits to all employees enrolled in City medical plans. MedImpact has notified its business partners, including the City of Phoenix, that a cybersecurity incident occurred. This incident involved MedImpact systems only. City of Phoenix systems were not compromised.
What Information Was Involved
As of now, it is NOT confirmed that any City of Phoenix employee data has been compromised. While affected systems have been remediated and the threat removed, MedImpact is still investigating this incident. More information will be provided as it becomes available.
What You Can Do
If you have any questions regarding the specifics of the cybersecurity incident, we encourage you to contact MedImpact directly at 1(833) 803-4402. More information can be found at: MedImpact Statement Regarding Cybersecurity Incident | MedImpact. Human Resources Benefits Division leadership is working closely with MedImpact and will post updates to the City’s public benefit website as information becomes available.
