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City of Phoenix official website

Retiree Benefits
The City of Phoenix appreciates the contributions that our retirees have made in making our City a great place to live, work, and play.

IMPORTANT UPDATES ON CITY OF PHOENIX RETIREE NON-MEDICARE MEDICAL HEALTH PLANS

Who to Contact

City of Phoenix Benefits Office
251 W. Washington Street, 7th Fl.
Phoenix, AZ 85003
Main Line: 602-262-4777
Emailbenefits.questions@phoenix.gov

Website: www.araglegal.com/plans
Employee Access Code: 16922phx
Member Services: (800) 247-4184

Website: www.mycigna.com
Member Services: (800) 244-6224

Website: www.guidanceresources.com
App: GuidanceNow
Member Services: (602) 534-5433

Website: www.metlife.com/mybenefits
Member Services: (833) 393-5433

Websitehttps://www.elixirsolutions.com/
Member Services: (833) 803-4402
Designated Representative (escalated member/claim issues): Lorena Castillo
Phone(858) 471-6283
Emailctyphoenixsupport@medimpact.com

Website: www.metlifepetinsurance.com
Member Services: (800) 270-7387
 

Website: www.phoenixdcp.com

Phoenix Nationwide Office: (602) 266-2733

Non-Medicare
Websitewww.whyuhc.com/phoenix
Member Services: (844) 585-1273
Medicare
Websitewww.aarpmedicareplans.com/​
Medicare Supplement and Pharmacy: (844) 488-3960