Retiree non-Medicare medical plans sunset December 31, 2025. Unless, the City is unable to procure re-insurance (stop loss) and/or enrollment falls below a threshold where costs are no longer sustainable, the plans would end sooner than December 31, 2025.
Benefits for Retirees

IMPORTANT UPDATES ON CITY OF PHOENIX RETIREE NON-MEDICARE MEDICAL HEALTH PLANS
Watch the 2025 Open Enrollment Medicare Webinar
Watch the 2025 Open Enrollment Non Medicare Webinar
Who to Contact
City of Phoenix Benefits Office
251 W. Washington Street, 7th Fl.
Phoenix, AZ 85003
Main Line: 602-262-4777
Email: benefits.questions@phoenix.gov
Website: www.mycigna.com
Member Services: (800) 244-6224
Website: www.metlife.com/mybenefits
Member Services: (833) 393-5433
Website: https://www.elixirsolutions.com/
Member Services: (833) 803-4402
Designated Representative (escalated member/claim issues): Lorena Castillo
Phone: (858) 471-6283
Email: ctyphoenixsupport@medimpact.com
Website: www.phoenixdcp.com
Phoenix Nationwide Office: (602) 266-2733