Due to forecasted storms, free sand for sandbags is now available at eight City of Phoenix parks.
Benefits for Retirees
On This Page...
2026 Open Enrollment Resources
Non-Medicare Medical Retiree Exchange Training
Reminder: The non-Medicare medical retiree plans will end and no longer be available beginning December 31, 2025. This does not affect the Medicare plans offered by United HealthCare.
The City has partnered with medical carriers to bring City retirees information sessions on how to navigate and review available plans offered through the Federal Healthcare Exchange.
The next information session will be held virtually on November 4, 2025. This session will be recorded and posted on the website.
IMPORTANT UPDATES ON CITY OF PHOENIX RETIREE NON-MEDICARE MEDICAL HEALTH PLANS
Retiree non-Medicare medical plans sunset December 31, 2025. Unless, the City is unable to procure re-insurance (stop loss) and/or enrollment falls below a threshold where costs are no longer sustainable, the plans would end sooner than December 31, 2025.
Watch "Introduction of Kenny Tims and Health Markets"
Watch "Navigating the HealthCare Marketplace"
Watch "Information about Available Plans from: UHC, Cigna, and BCBS of AZ"
Watch the 2025 Open Enrollment Medicare Webinar
Watch the 2025 Open Enrollment Non Medicare Webinar
Who to Contact
City of Phoenix Benefits Office
251 W. Washington Street, 7th Fl.
Phoenix, AZ 85003
Main Line: 602-262-4777
Email: benefits.questions@phoenix.gov
Website: www.mycigna.com
Member Services: (800) 244-6224
Website: www.metlife.com/mybenefits
Member Services: (833) 393-5433
Website: https://www.elixirsolutions.com/
Member Services: (833) 803-4402
Designated Representative (escalated member/claim issues): Lorena Castillo
Phone: (858) 471-6283
Email: ctyphoenixsupport@medimpact.com
Website: www.phoenixdcp.com
Phoenix Nationwide Office: (602) 266-2733
