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Short-Term Rental Registry

In 2022, the Arizona Legislature passed Senate Bill 1168 which authorized cities and towns to create a limited permit/license process to further regulate Short-Term Rentals (STRs). In September 2023, Phoenix City Council approved a text amendment to the Short-Term Rental Ordinance, which altered the existing ordinance from a registration requirement to a permitting requirement and went into effect on November 6, 2023.  

Summary of Changes

  • New STR ordinance replaces existing STR registration with limited STR permit process.
  • All STR properties must obtain a STR permit from the Planning and Development Department. 
  • ​City must issue or deny permit within 7 days​
  • Owner may appeal denial, non-renewal or suspension
  • Prohibits the use of an Accessory Dwelling Unit (ADU) as an STR.
  • Non-residential and other uses are prohibited by A.R.S. 9-500.39.
  • Enhanced civil penalties.

How to Apply

Beginning on October 26, 2023, the Planning & Development Department's SHAPE PHX customer portal began accepting short-term rental permit applications. Permits started being issued on November 6, 2023. 

Submittal Requirements

Initial and renewal fee of $250 for each permit

TPT License | Arizona Department of Revenue​

Update your rental status at Maricopa County Assessor's Office

Application for a Short-Term Rental must be completed in the SHAPE PHX Portal

Complete Required Documents

Affidavit & Attestation - Acknowledgment and Agreement

Description - Map of Safety Equipment

Attestation of Compliance - Notice to Adjacent Neighbors

Owners Designee Authorization​​

Notice

The owner/representative is required to send a Notice of Intent via Certified Mail to:

1. Abutting neighbors. (If the short-term rental is located in a single family home; properties on either side and front and back/across the street/behind the property. If the Short-Term Rental is located in an apartment: above, below and either side of the apartment.)

2. Any registered homeowners associations and registered neighborhood associations registered with the City of Phoenix and located within a 600 foot radius of the subject property. 

Owner must display STR permit/license number on each advertisement for STR.

Code Enforcement / Penalty Structure

The new Short-Term Rental Ordinance introduces an enhanced penalty structure for court-adjudicated incidents/violations: 

  • First violation: minimum $500 or one night's rental fee.
  • Second violation: minimum $1,000 or two night's rental fee.
  • Third violation: minimum $3,500 or three night's rental fee.

​Permit may be suspended for 12 months if: 

  • Within 12-month period, the STR has 3 court-adjudicated violations.
  • Within 12 month period, one conviction of felonies or other serious crimes within one year.

Enforcement Agency​

The Neighborhood Services Department is the lead enforcement agency for short-term rentals through the code compliance process. The department is responsible for investigating unpermitted STRs, verifying STR violations and issuing Notice of Ordinance Violations where applicable.

​File a Complaint with NSD or send an email to blight@phoenix.gov​. ​

​Contact Us!

For questions about the Short-Term Rental Rental Ordinance or permit requirements please contact vacation.rental@phoenix.gov .

For technical questions about SHAPE PHX please contact shapephx@phoenix.gov.​