Due to forecasted storms, free sand for sandbags is now available at eight City of Phoenix parks.
Floodplain Management

The City of Phoenix participates in the National Flood Insurance Program (NFIP) through the Department of Homeland Security's Federal Emergency Management Agency (FEMA). As a participant of the NFIP, the City has adopted a Floodplain Management Ordinance, which includes mapping and rating of the Special Flood Hazard Areas within the City.
Floodplain Management staff provide updated information and establish development requirements for projects within the city's Special Flood Hazard Areas (SFHA). These requirements keep properties from flooding and erosion hazards to a minimum, as well as protecting the natural resources within those flood prone areas.
Elevation certificates are available on file for properties within Special Flood Hazard Areas (SFHA) at the Floodplain Management Office.

Report Flooding
- Report general street flooding
- For urgent street flooding issues, call our 24/7 Hotline: 602-262-6441
- Report Home, Structure or Property Flooding
Life-threatening emergencies: Call 911

Floodplain Clearances
Important Documents and Forms
The City of Phoenix Storm Water Policies and Standards Manual, 2nd Edition, April 2011, has been updated. The new edition adds clarification to the existing standards and updates various design aid tools. The City of Phoenix Storm Water Policies and Standards Manual, 3rd Edition, December 2013, is now available for use.
Projects already under review by the City on or before the effective date of the new edition will be reviewed using the 2nd edition requirements. Projects submitted after the effective date will be reviewed using the requirements in the 3rd edition. An overview of the changes is included at the beginning of the 3rd edition document, pages v-vii. The new edition can be accessed by clicking the appropriate link below:
Storm Water Policies Documents
- Storm Water Policies and Standards Manual, 3rd Edition, Dec. 2013
- Revision - Storm Water Policies and Standards Lot Grading 08-07-2025
- Revision - Stormwater Post-Construction Program 03-03-2023
- Revision - Headwalls 04-04-2022
- Revision - Basin Depths 11-21-2019
- Revision - First Flush 05-14-2021
- Storm Water Policies and Standards Manual, 2nd Edition, April 2011
- Storm Water Policies and Standards Manual, 1st Edition, Mar 2004
Contact Us
Floodplain Management Office staff is available by appointment only. Questions about floodplain related issues, including residents experiencing flooding within a structure and those who are planning to build in a Special Flood Hazard Area, should be directed to the Floodplain Management Office.
The City of Phoenix Floodplain Management Office
Phoenix City Hall
200 W. Washington Street, 5th floor
Phoenix, AZ 85003.