The Landlord and Tenant Program provides educational services and information to landlords and tenants on their rights under the Arizona Residential Landlord and Tenant Act.
Landlord and Tenant Rights
Tenant and Landlord Counseling
Trained specialists assist tenants and landlords with questions or problems. They do not provide legal advice.
One-on-one counseling and education appointments are available in person and by phone at the Travis L. Williams Family Services Center, located at 4732 S. Central Avenue. Phoenix, AZ 85040.
How to Apply
Schedule by Email:
- Contact landlord.tenant.hsd@phoenix.gov.
Schedule By Phone:
- Call (602) 262-7210 to speak with a representative.
Schedule In-Person:
- Visit Travis L. Williams Family Services Center at 4732 S. Central Avenue. Phoenix, AZ 85040 during business hours: Monday - Friday 8:00 a.m. - 5:00 p.m.
Before your appointment, prepare the necessary documents:
- Complete and email the Intake Form to landlord.tenant.hsd@phoenix.gov.
At the time of your appointment, have the following items available:
- Lease agreement, rental contract or rental receipts
- Eviction notice or dispute documentation served by either landlord or tenant
- Any documents that relate to your landlord/tenant situation
For issues not related to health and safety, you can expect a response within 2 business days.
Educational Workshops
Workshops cover various topics related to landlord and tenant rights and responsibilities under the Arizona Residential Landlord and Tenant Act.
UPCOMING WORKSHOPS
Location/Date/Time
Location/Date/Time
Interpreter services are available if requested five days prior to an event.
For Tenants:
Manufactured Home Information
The Manufactured Housing & Building Division of the Arizona Department of Housing is responsible for maintaining and enforcing quality and safety standards for manufactured homes, mobile homes, and factory-built buildings, including administrative procedures to facilitate consumer protection. For more information on how to file a petition, download a copy of the Mobile Home Landlord and Tenant Act.
Contact Us
For questions about the program, please contact us.
Phone: (602) 262-7210, TTY 7-1-1
Email: landlord.tenant.hsd@phoenix.gov
Address: Travis L. Williams Family Services Center, 4732 S. Central Avenue, Phoenix, AZ 85040