Online Scheduling
Appointments Preferred. Walk-ins Welcome.
Saving time is something everyone can appreciate. The City of Phoenix Planning & Development Department is pleased to offer online appointment scheduling for the Development Center! You can schedule an appointment at your convenience through our online portal. Pick a time that's convenient for you and skip the line!
Important Reminders
- Read the Development Center Appointment Policy.
- Appointments are available up to two weeks from the current date.
- You must arrive within 15 minutes of your scheduled appointment time. Arriving too early may require you to wait until your appointment time. Arriving late may require you to create a new appointment.
- You may update or cancel your appointment in advance via a link in your confirmation email.
- A maximum of three appointments can be scheduled at a time.
- Repeated failure to attend appointments may result in a loss of future scheduling privileges.
- Please note: For appeals of Historic Preservation Certificate of Appropriateness or Certification of Economic Hardship applications, if an appointment time is not available, call the Historic Preservation Office at 602-261-8699. Walk-in delivery of appeal forms will also be accommodated.
Build Your Appointment
- View the services that are available at each counter before making your selection and scheduling your appointment.
- You may be required to visit other counters and secure pre-requisite approvals before submitting your project for review and approval.
- If your project requires a residential permit, make a Residential appointment first, then visit Site Planning.
- When you have completed your scheduled appointment, you may be transferred to another/other counters to continue your development project. (For example, if you apply for a residential permit and then need to make payment, you will be transferred to the Payments & Submittals Counter to continue your process.) Depending on the scope of your project, scheduling multiple appointments may not be necessary.
- If you have any questions before you book your appointment, you can reach out to any of the specific counters for additional information.
Available Counters:
- Fire Plan Review
- Sign Services
- Payments and Submittals
- Commercial Services
- Traffic Plan Review
- Civil Plan Review
- Civil Permits, Water Services and Addressing
- Residential Services
- Residential Express
- Records
- Zoning
- Historic Preservation (If you are applying for plan approval from Historic Preservation, please begin by scheduling an appointment with Payments & Submittals to initiate the permit application.)
- Site Planning
How to Get Here
The Planning & Development Department's Development Center is located on the 2nd floor of Phoenix City Hall - 200 W. Washington Street, 2nd Floor, Phoenix 85003.
Parking:
- There is street parking available on a first-come-first-served basis.
- Garage parking can be validated for 50% off in select garages.
Security:
- You will have to go through security to enter Phoenix City Hall.
- Please give yourself adequate time to go through security and check in before your appointment time.