The City of Phoenix needs volunteers to help residents with their yearly taxes. Every year, the Volunteer Income Tax Assistance (VITA) Program prepares free tax returns for low-to-moderate-income individuals and families, but we can’t do it without YOU. VITA volunteers receive free training and are certified by the IRS to prepare basic tax returns. Training is free and available online to be completed at your own pace. You can become a volunteer with as little as 8 hours of training and get IRS certified with 24 hours of training.
VITA Volunteers

Become a VITA Volunteer

Join our team of dedicated volunteers and make a difference in your community today!
Hear from our volunteers about their experiences and the impact they've made in the community.
Volunteering with VITA is a rewarding way to give back to the community while enhancing your resume. Volunteers gain valuable skills in customer service and tax preparation. Opportunities are available for tax preparers, greeters, screeners, bilingual interpreters, and site coordinators.
Our dedicated volunteers are trained and certified by the IRS to ensure accurate and professional service.
Looking for a way to give back to your community? Join VITA as a volunteer and help provide free tax assistance. Explore the roles below to find the best fit for you!
- Flexible volunteer opportunities
- Training provided
- Minimum commitment: 4 hours per week
- CE credits available for eligible professionals
Have questions? We've compiled a list of the most commonly asked questions to help you find the answers you need. Browse our Frequently Asked Questions (FAQ) document for quick answers to common inquiries.
Ready to Volunteer? Register now to become a VITA volunteer and help us provide essential tax services to those in need.
Thank you for considering volunteering with the City of Phoenix's VITA Program. Your contribution makes a significant impact in our community.
Contact Us
If you have further questions about this program, please contact us.
Phone: (602) 534-8359, TTY 7-1-1
Email: vita.taxhelp@phoenix.gov